MISSION STATEMENT

As the leading electricity distribution company, strive to provide un-interrupted electric supply and quality service to all customers at the minimum possible cost.

VISION

• Achieve and maintain the highest degree of efficiency, reliability and responsiveness as a public service organization for variety of customers.
• Public and company workers’ safety shall be high on our priority.
• Retaining and growing our business, staff and customer base will be of primary importance.
• Developing innovative business relationships both inside and outside our local distribution area will be key to our success.

Goals

• Smooth and consistent flow/supply of electricity.
• Prompt restoration of disrupted electricity supply.
• Accurate and timely meter reading and billing.
• Provision of electricity connection in minimum time.
• Open door policy to facilitate our customers.
• Special concessions for quick and timely payment of bill.
• Availability of stores to deal with emergencies.
• Feedback through Customer Services Centers.
• Create awareness amongst employees for adopting safety measures while working on lines.
• Energy saving message dissemination.
• Creating positive image of LESCO.
• Take steps for welfare of company employees.
• Morale building and to create sense of belonging amongst company employees.